Head of Design Management, Capital One; Managing Director, Adaptive Path

Kristin Skinner

Kristin Skinner is an author, speaker, workshop teacher, and organization design leader.

She is currently Head of Design Management at Capital One, leading an emerging practice and team of Design Managers who coordinate the design team’s efforts, guide cross-functional collaboration, and enable the design team to deliver outcomes with measurable impact. Kristin has extensive experience recruiting, hiring, and managing designers, and shaping design organizations and operations for optimal effectiveness, in both consulting and in-house contexts, and in companies of various sizes.

Previously at Adaptive Path, Kristin was Managing Director where she established and lead the Design Management practice, guided sales and operations, co-lead the portfolio, and scoped and co-lead over 40 of the firm’s most strategic and complex projects and programs working directly with C-suite stakeholders in the Fortune 50. Prior to Adaptive Path, Kristin shaped the Design Manager role for Entertainment and Devices at Microsoft’s Pioneer Studios.

Kristin programs and co-hosts the LX Conference (formerly MX), is a keynote speaker for DMI, and has given talks at UX Week, PPP, and other conferences. She’s a frequent workshop teacher on organizational design and design management and is co-author of Org Design for Design Orgs: Building and Managing In-House Design Teams, published in September 2016 by O’Reilly. Keep up with Kristin at orgdesignfordesignorgs.com, adaptivepath.com, or @bettay.

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