Elena Ontiveros is a content strategist at Facebook, where she defines best practices for businesses who build bots on Messenger. With 18 years of experience writing for consumer brands in entertainment, gaming, and education, Elena now helps technology sound and feel more human. Born and raised in Chicago, Elena is a Midwesterner at heart and spends her free time volunteering at the local animal shelter, getting lost on hikes, and planning her next vacation.
Content Strategist, Facebook Messenger
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